SHIPPING & TRACKING
Questions regarding shipments and tracking.
- Once your order has been shipped from our warehouse you will receive an email with tracking details.
- Please click on the link in the email to see the latest delivery information.
- You can track your order at our tracking section.
We offer free worldwide shipping. Delivery takes 5–12 business days, depending on your location. Delivery details will be provided in your confirmation email.
We ship worldwide — including all of Europe, the USA, Canada, and Australia.
Please note: We currently do not ship to some islands, Latin America, Africa, or remote locations.
Not sure if we ship to your area? Feel free to contact us and ask!
We accept Visa, MasterCard, American Express, Union Pay, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna, Bandcontact and iDEAL.
At New Money, we prioritize your online security. We utilize advanced SSL encryption technology to securely store and transmit your personal and payment information through our systems.
Website Security: To ensure your shopping experience is safe, straightforward, and secure, NEWMONEYLIMITED.COM employs Secure Socket Layer (SSL) technology. SSL encrypts and safeguards the data you send over the internet. When SSL is active, a small padlock icon will appear in the top left corner of your browser. Clicking this icon provides details about the SSL digital certificate registration. Additionally, the URL at the top of your browser will start with 'https:' instead of 'http:', indicating that you are in secure mode.
RETURNS & EXCHANGES
Questions regarding returns & exchanges.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return or an exchange.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We do not cover shipping costs for returns.
To start a return or exchange, you can contact us at info@newmoneylimited.com.
After we receive your return shipment at New Money, we will initiate your refund within 3-7 working days.
Here’s what you can expect:
- Once we have your return, it will go through a processing period of approximately 3-7 working days.
- You will receive a notification confirming your refund once the processing is complete.
- During this time, your return undergoes quality control checks.
Important Information:
- We do not send a confirmation message upon receipt of your return shipment. Please use your tracking details to confirm delivery to us.
- Once the refund is initiated, it will be credited to your original payment method and should appear in your account shortly.
*Please note that during peak periods, processing times may be longer.
After you receive a confirmation email for your order, modifications or cancellations, including address changes are possible.
If you made an error with your address, please contact our customer support team as soon as possible.
ABOUT & CARE
Questions regarding about & care.
We care about you and your pockets. Our goal is you to feel like a million bucks without spending a lot of money.
New Money presents a luxurious collection at a very affordable price point. In terms of value-for-money within the high-end fashion sector, New Money stands out.
We call this: Fair-priced Luxury.
We spent months sourcing top-tier factories that deliver outstanding craftsmanship at an accessible price. Every product we offer from our tabi's to future releases is made with premium materials and meticulous attention to detail. All of our shoes are hand-stitched, and we apply the same high standards to everything we create. Whether it's footwear or future collections, quality is never compromised.
Leather is a natural materials with unique characteristics. They have a crisp feel, breathability, and a luxurious appeal. Over time, these materials will become more pliable and conform to the shape of the wearer. To ensure the longevity of your product, we recommend treating it with a leather spray protector, available at most high-end shoe stores.